How do I stay safe and report a problem?

Keep payments on CEADC

Only payments made through CEADC are protected. Be careful if someone asks you to pay by e-transfer, cash, crypto or another app "to avoid the fees". We flag messages like these for our team to review.

Good habits

• Check for the Verified badge and read reviews before you hire.
• Keep your conversations in CEADC messages, so there's a record if something goes wrong.
• Never share your password or sign-in codes. CEADC staff will never ask for them.

Reporting

Use Report on a profile, service or review. Choose a reason (fraud or asking to be paid outside CEADC, spam, inappropriate content, harassment, intellectual property, or something else) and add details.

Our team usually looks at reports within one business day. The person you report isn't told who reported them.

Something urgent, or a problem with an order? Send a support request so we can help right away.