Help centre

CEADC is a directory and marketplace that connects clients with independent professionals, businesses and organisations, in English and French.

Creating an account, browsing and messaging are free. Posting a request, ordering a service or accepting a quote costs $0.99, taxes included. You pay the provider directly for the work, and providers pay no commission.

Buy a service at a set price, ask for quotes by posting a job, or contact a provider from their profile. You pay through CEADC and the money is held until you approve the work.

You pay CEADC a $0.99 request fee, taxes included, when you post a request, order a service or accept a quote. You pay the provider directly for the work.

Talk to the provider first. Because the work is paid directly, CEADC can't refund it, but our Resolution Centre can help you find a solution.

Nothing right now. Clients pay CEADC a $0.99 request fee and pay you directly, with no commission.

To receive payments, add your Canadian bank account in Earnings. Earnings become available 7 days after an order is completed and are paid out on your schedule once you have at least $50.

Upload the documents required for your profile type in Verification. CEADC usually reviews them within 2 business days, and you get the Verified badge.

Signed in, send a support request from Help and support; we aim to reply within 24 hours on business days. Not signed in, use the contact form.