How do I keep my account secure?

Two-step verification

With two-step verification on, you enter a 6-digit code from an authenticator app (such as Google Authenticator, Microsoft Authenticator or 1Password) when you sign in.

1. 1Go to Settings and choose Two-step verification.
2. 2Scan the QR code with your app and enter the code it shows.
3. 3Save your 10 backup codes somewhere safe. Each one works once if you lose your phone.

Turning it off needs your password.

How we protect your account

• After 5 wrong passwords in a row, the account is locked for 15 minutes.
• You're signed out after 60 minutes without activity, unless you chose Remember me.
• You can be signed in on one device at a time. Signing in somewhere else signs you out of the previous one.

Forgot your password?

Use Forgot password? on the sign-in page. The reset link works for 1 hour, and resetting signs you out everywhere else.

CEADC will never ask for your password or codes by email, phone or message.