Your account
Settings, security, privacy and contacting support.
- How do I change my account settings?In Settings you can change your email, password, language, currency, time zone, notifications and privacy.
- How do I keep my account secure?Use a strong password, turn on two-step verification with an authenticator app, and keep your backup codes somewhere safe.
- How do I download my data or delete my account?Download a copy of your data at any time from Settings. You can delete your account once you have no open orders; personal data is erased after 30 days.
- How do I contact support?Signed in, send a support request from Help and support; we aim to reply within 24 hours on business days. Not signed in, use the contact form.
Still need help?
Our team answers in English and French.