How do I ask for changes or extra work?
After delivery, the client can ask for changes with a note. If more work is needed, the provider proposes extra work with a price, which the client approves and pays.
Updated November 9, 2026
Asking for changes
When an order is delivered, the client can click Request changes and explain what needs fixing. The order goes back to the provider, who delivers again when it's done.
Be specific: say what's wrong and what you expected. A clear note gets a faster fix.
Extra work
If the job grows beyond what was agreed, the provider can propose extra work from the order page:
- a price before tax,
- and, if needed, extra days, which move the due date.
The client sees the proposal on the order and can approve or decline it. Approving pays the amount plus tax straight away; it's held with the rest of the order until the work is approved.
Providers can have up to 5 extra-work proposals waiting at once.
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