What happens after an order is placed?
The order moves from paid to in progress, delivered and completed. Everything happens on the order page, with its own conversation and files.
Updated November 11, 2026
Every order has its own page in Orders, with the price, the due date, a conversation and shared files.
The steps
- Paid: the client has paid and CEADC is holding the money.
- In progress: the provider has started the work.
- Delivered: the provider has sent the finished work, with a note and files if needed.
- Completed: the client approved the work, or it was approved automatically (currently 5 days after delivery).
After delivery the client can also ask for changes, which sends the order back to the provider. See How do I ask for changes or extra work?
After completion
Both of you can leave a review for 14 days. The provider's earnings are released after a holding period. See How and when do I get paid?
Keep your conversation on the order page. If there's ever a disagreement, it's what our team looks at first.
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